How can we help?
Browse our help center to find answers to common questions about using PinGlaze.
credit_card Credits & Billing
How do credits work?
Credits are used to generate high-quality, aesthetic Pins. Each successful generation consumes one credit. You can purchase credits in bundles or subscribe for a monthly allowance.
What uses credits?
Generating a new Pin design from a template or prompt uses 1 credit. Downloading a previously saved Pin does not use additional credits.
Do I need a subscription?
No, you can use PinGlaze entirely on a pay-as-you-go basis by purchasing credit packs. Subscriptions offer better value for frequent users.
bookmark Saved Pins & Downloading
Can I download a saved Pin again?
Yes! Any Pin you have saved to your library can be downloaded as many times as you like without using extra credits.
Can I edit a saved Pin?
Currently, saved Pins are final images. To make changes, you will need to generate a new variation, which will use 1 credit.
Can I use my own affiliate link?
Absolutely. The Pins you generate are yours to use on Pinterest or any other platform, linked to whichever affiliate programs you participate in.
Refund Requests
We want you to love your creations. If you experience technical issues resulting in failed generations, please contact us for a credit refund.
For subscription refunds, please refer to our full terms of service or reach out to support within 14 days of your charge.