1. Information We Collect
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: account details, billing info, product links, uploaded images, generated pins, usage logs, and support messages.
2. How We Use Information
We use the information we collect about you to provide, maintain, and improve our services, including providing service provision, managing subscriptions and credits, processing payments, offering customer support, and enhancing overall platform security.
3. Payment Information
All payment processing is handled by secure third-party processors. PinGlaze does not store your full credit card information on our servers. We only retain billing records necessary for account management and compliance.
4. Cookies and Similar Technologies
We use cookies and similar technologies for essential platform operations. This includes maintaining your login session, supporting core functionality, gathering anonymized analytics, processing payments, ensuring security, and managing browser states.
5. Uploaded Images and Generated Content
Images you upload and content generated through PinGlaze are stored securely to allow you continued access to your creative assets. You are solely responsible for the content you upload and ensure you have the necessary rights to use such materials.
6. Usage Logs
We maintain records of your interaction history with the platform. These usage logs are strictly utilized for providing customer support, calculating billing cycles accurately, and preventing abuse of our systems.
7. Sharing Information
We only share limited data with essential service providers, such as hosting platforms and payment processors, required to operate the service. PinGlaze does not sell personal information to third parties under any circumstances.
8. Data Security
We implement commercially reasonable technical and organizational measures intended to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law for service and legal obligations.
10. User Choices
You have the right to access, update, or request deletion of your personal information. You can exercise these choices by reaching out to us via our Contact page.
11. Children's Privacy
Our services are strictly not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
13. Contact
If you have any questions or concerns about this Privacy Policy, please reach out to our team through our Contact page.